Nectar Call Connection Service

All the company contact details, including a lower cost phone number are available directly from their main website.

Report Lost & Order Replacement Nectar Card Now
* 0843 837 0631 *

Calls cost 7p per minute plus your phone company’s access charge.

Mon – Fri: 8am – 8pm
Sat – Sun: 9am – 5pm

*This is a call connection service provided by smart caller and calls to this 0843 number cost £0.07 per minute, plus your phone company’s access charge. It is important that you get the bill payers permission before making the call. We also suggest you check with your phone provider prior to making the call because the access charge does vary from company to company. We’d also like to highlight that calls from mobiles may cost considerably more. The service provides a call logging and tracking service, allowing detailed call information to be provided once the call has completed. Call recording is available by prior agreement only. If you have any comments or questions please email us:

Requesting Your Call Logs Is As Simple As 1-2-3 >

What Do I Need When I Call The Lost Nectar Card Phone Number?

As soon as you realise that your Nectar card has been lost, stolen or if you decide you need to order a replacement you should call the Nectar lost card contact number to report this. The sooner you tell them, the sooner they will be able to cancel your current card and get a new one out in the post to you. It also protects you in case someone uses your card maliciously / fraudulently.

You don’t need to prepare anything prior to dialing the Nectar customer service telephone number. Their friendly customer service team will run through a series of questions to confirm your identity and identify which cards you are the lawful owner of. If you know your actual Nectar card number or have a recent statement from them this will definitely help speed up the process. However if you don’t know these details, don’t worry as all you need to know is your own personal details. It is helpful if you can remember the last time you used your Nectar card. If you can tell the Nectar team the date, time and value of the most recent purchase it helps them quickly verify you are the card owner and also if there have been any fraudulent activity on the account.

Call now to order you replacement Necter card. Lines open 7 days a week.

Nectar Contact Details


Head Office Address: Nectar Card Services, 33 Holborn, London, EC1N 2HT

Alternative Nectar Lost Card Phone Number: 0344 811 0811
(Note: If you call using this number it will not be possible for us to provide call logs)